We invite you to share your thoughts and comments on the form below which will go directly to our fundraising team for review.
We see your complaints and compliments as an opportunity to recognize when things went well, learn and improve the way we work, and how to put things right when your experience is not as expected.
To share your feedback or make a complaint please fill in the form below or contact us by either:
- Calling 0115 910 1008 and asking to speak to Rowena Naylor-Morrell, Chief Executive or Gemma Taylor-Mahon, Fundraising Manager
- Writing to Rowena Naylor-Morrell, Nottinghamshire Hospice, 384 Woodborough Road, Nottingham, NG3 4JF
When you contact us please include:
- A clear and detailed description of what your complaint is about
- Your contact details so that we can respond to you
We aim to respond to complaints within 20 working days to allow sufficient time to investigate the issue. If we can’t reply to you within this time we will let you know and tell you when you
can expect a reply.
Thank you for taking the time to provide us with your feedback.