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Our dedicated palliative team are here to provide compassionate, person-centred care to patients with serious, incurable illnesses – allowing your carers, friends and family to take a break.

We offer a combination of shorter visits in the day and longer overnight visits. Due to high demand, our service is not always guaranteed but we do provide a roaming on-call service for unplanned visits between the hours of 10pm and 7am
We prioritise our care to those that are the most in need and those who may not have available carers. This means that we don’t book shifts a long time in advance so we can be as responsive as possible. If you need to talk to us about anything to do with your care needs please contact our care administrators to discuss this on 0115 962 1222.
We know that having someone new coming into your home can be a daunting experience. All our staff wear a uniform and clean sensible shoes and will always carry an identity badge.
If a member of staff is coming for an extended period, we will phone you in advance to introduce the service, to check you are expecting our visit and to check if there are any special arrangements for access and parking.
Our staff member will need a comfortable chair to sit on plus a lamp or light at night and access to the kettle and toilet. You do not need to provide food for them. Our staff expect to work in a smoke-free environment.
We’ll care for you and support you, allowing your carer, friends or family to take a break.
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Compassionate care in your home when you need it, supporting you and those you care for.

Group activities and 1-2-1 support aimed at improving your quality of life after a diagnosis of an incurable illness.

We offer support for your grieving process, whether that’s post-diagnosis or after death.







